Met Life Insurance & Health

Project Overview

This project focused on designing and developing UI and UX solutions for insurance-compliant applications. The goal was to gather requirements from multi-channel business units, lead design strategy meetings, ensure brand consistency, and introduce new products and redesigns.

Your Role & Process

As a Sr. Principal UX Designer, I played a key role in leading UX and UI innovations through the following process:

Gathering UI Requirements

• Participated in Sessions: Attended sessions to gather UI requirements from key multi-channel business units.
• Collaborative Approach: Ensured all stakeholder needs were taken into account, paving the way for a user-centered design process.

Design Strategy Meetings

• Led Design Strategy Meetings: Hosted sessions focused on emerging UI technologies to set project direction.
• Staying Ahead of Technological Advancements: Kept the team informed about the latest UI trends.
• Integrating Innovative Solutions: Ensured designs incorporated innovative solutions to enhance user experience and meet business goals.

Ensuring Brand Consistency

• Adhered to Brand Guidelines: Maintained alignment with established brand standards.
• Introduced New Products and Redesigns: Developed and redesigned products to match the brand’s vision and user expectations.

Usability and Accessibility

• Testing for Accessibility: Conducted regular accessibility testing to ensure compliance with WCAG A/AA/AAA levels.
• Incorporating Feedback: Iterated designs based on input from accessibility experts and users with disabilities.
• Ensuring Compatibility: Ensured all design elements were compatible with assistive technologies such as screen readers (JAWS and Bobby readers).